Digital Air Strike is THE leading customer engagement technology partner helping 7,700+ businesses leverage digital and social media environments. Our technology, team, and culture contribute to the success of our clients. Digital Air Strike is recognized worldwide for its industry-leading technology & solutions and we are looking for elite professionals to join our growing team!
Our Reputation Specialist opening is an entry-level, full-time opportunity, onsite at our Old Town Scottsdale office. You will be working in a fun and energetic environment with a lot of exciting team activities and company perks. There is also so much room for growth!
This is a position where you will get to showcase your deep understanding of social media review sites. Not only will you have a chance to be the voice of our clients and help them build a positive relationship with Digital Air Strike, but you’ll also help them connect with potential customers during a time where social media is playing a bigger role than ever in consumer activity.
Responsibilities:
- Composing customized review responses, logging them in our internal tools, and posting them live on review sites
- Crafting and sending client notifications of customer reviews
- Checking client information to ensure we have the correct info
- Auditing internal tools
- Communicating any access issues or intensified reviews to the Digital Specialist team
Qualifications
- College-level communication skills
- Professional office experience preferred, not required
- Must have experience using social media platforms and review sites
- Experience multitasking and working under deadlines
- Excellent writing skills with emphasis on flawless grammar and spelling
- Attention to detail
- Resourceful, well-organized, and highly dependable
- A track record of working well within a team and as an individual contributor
- Enthusiastic, professional, passionate, and career-oriented