IT Project Manager II

In this position you'll coordinate project work in the areas of software development, operations, or other types of IT work, from start to finish across multiple work styles and tools, facilitate gathering and refining requirements, and work towards shared understanding for implementers and stakeholders. By documenting, supporting, and improving work processes within the department, you'll help implementers easily onboard to different areas of our portfolio and support cross-unit collaboration opportunities.

We are a large academic library providing a broad range of collections and services while supporting diverse audience segments, including undergraduate students, graduate students, faculty, staff, community users, and donors. We strive to build elegant, intuitive products that help users achieve their academic and personal goals. Our environment is supportive, collaborative, consensus-driven, and we value continuous learning. Visit the University Libraries website to learn more about us. A hybrid work arrangement is possible for this role. This role collaborates with team members who may be onsite or remote.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

CHARACTERISTIC DUTIES

• Manage projects in the areas of software development, operations, or other types of IT work.
• Define and evaluate project milestones, requirements, scope, and objectives.
• Develop relevant plans, schedules, status updates, or other tools for coordination.
• Act as a project's single point of contact for stakeholders across the organization.
• Facilitate project communication and help describe, track, and organize technical work.
• Create and maintain documentation related to our projects and products.
• Monitor and share environment information to inform decisions (e.g. projects happening in central IT that affect library IT work).
• Continuously improve your skills and knowledge of field.
• The UA Libraries support the UA’s diversity and inclusiveness strategic initiatives designed to create an inclusive environment for all faculty, staff, and students. The candidate is expected to support diversity and inclusiveness efforts in the department and college.
• Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of general concepts, principles, and practices of project management.
• Knowledge of agile principles and tools, Kanban, and/or lean project management processes.
• Knowledge of user experience design, research, and related processes.
• Ability to describe IT work for technical and non-technical audiences.
• Ability to summarize and share project updates with a broad audience (e.g. all library staff).
• Ability to help others develop project management expertise (e.g. by providing training, templates, tools, or facilitating communities of practice).
• Ability to work in a highly collaborative and inclusive environment, one that values and leverages the benefits of diverse perspectives.
• Positive attitude and strong demonstration of Our Values: Collaboration, Continuous Learning, Diversity, Innovation, and Integrity.

• Bachelor's degree or equivalent advanced learning attained through professional level experience and 3 years of relevant work experience required or any equivalent combination of experience, training, and/or education.

• Experience coordinating or implementing projects in the areas of software development, operations, or other types of IT work.
• Experience with scheduling, coordinating, facilitating, and tracking meetings and other asynchronous conversations.
• Experience writing documents which support projects (e.g. plans, project charges, status updates).
• Experience with tools and practices which encourage collaboration within and across teams.
• Experience in a higher education, library, or other consensus-driven environment.