Responsible for overseeing all functions related to Continuing Medical Education (CME) for physicians and serves as medical librarian for Tucson Medical Center. Ensures high quality, evidence-based electronic information resources are available to physicians, staff and residents of TMCH for both in-house and offsite access. Manages all functions of and acts as primary point of contact for CME. Performs various office functions for Program Administrator and office staff.
Essential Functions:
- Organizes and independently prioritizes workload, establishing procedures, systems, and ensuring orderly and timely work flow.
- Acts for and makes decisions in the program director’s absence within prescribed limits of authority.
- Plans, organizes and manages overall operation of the Medical Library services including serving remote patrons.
- Oversees the continual review and improvement of the library’s electronic collection of information resources.
- Reviews and recommends purchase of electronic evidence based information resources and ensures the library web portal is current.
- Works collaboratively with IS to ensure a reliable connection to external clinical information sources such as OVID, PubMed, , CINAHL, e-journals and e-books, etc., for all patrons via the Medical Library website.
- Develops and updates training modules on electronic databases, search engines and library resources.
- Performs librarian functions such as fulfilling search & reference requests, e-books and journals management, inter-library loans, teaching patrons to use electronic information resources, and other miscellaneous tasks.
- Actively participates in professional medical librarian groups such as AZHIN, MLGSCA and MLA, to collaborate, network and prioritize the best uses of shared resources.
- Maintain compliance of all CME activities in accordance with the Accreditation Council for Continuing Medical Education and in conjunction with the Arizona Medical Association.
- Process new CME applications and gather supporting documentation for review and approval by Executive Director.
- Meet with Coordinators to go over the process and answer questions and assist with Needs Assessment content for CME credit as needed.
- Process closing paperwork upon completion of CME event.
- Monitor all aspects of Regularly Scheduled Series (RSS), which includes but is not limited to tracking attendance and sending out survey's twice a year.
- Manage CME Tracker Database to include entering information, tracking down follow up surveys required and pulling reports as needed.
- Generate and email CME transcripts (after events and as needed). Gather data for PARS Report (ongoing; report annually)
- Catalog all previous years' CME activities and enter all missing data into tracking systems.
- Handle financial aspects by providing back up for payments and deposits, catalog and manage exhibitor payments and agreements for CME activities, send out invoices for CME accreditation fee and reconcile Accounting for events.
- Attend webinars and discuss issues with other CME providers dealing with CME content to improve processes.
- Prepare all materials for CME quarterly meetings.
- Work with GME program coordinators and faculty to plan meaningful CME programming for Faculty Development.
- Register faculty and other learners for access to Open LMS.
- Update CME information on the THMEP web page.
- Handles all calls and walk-ins.
- Adheres to TMCH organizational and department-specific safety, confidentiality, values, policies and standards.
- Performs related duties as assigned.
Minimum Qualifications:
Education: Bachelor’s degree in health care administration or related field required. Master’s Degree in Library or Information Sciences preferred OR significant graduate-level coursework toward such a degree.
Experience: Two (2) years in program administration and program implementation required, OR a combination of equivalent education and experience.
Knowledge, Skills, & Abilities:
- Computer and data base management.
- Expertise in on-line searching and reference duties.
- Knowledge of IT systems that support library services such as electronic catalogues, local, regional and national information networks and interlibrary loan practices via DOCLINE.
- Excellent working knowledge of medical information databases and the ability to teach others how to access them.
- Familiarity with CME accreditation standards.
- Research and data analysis skills.
- Excellent verbal and written skills.
- Ability to work collaboratively and effectively with other departments and outside agencies/vendors.
- Ability to work with individuals from different countries and cultures.
- Skills in coordinating multiple, simultaneous ongoing program demands.
- Knowledgeable in budget preparation and allocations.
- Experienced in organizational abilities including attention to detail, dependability and trustworthiness.